Privacy Policy
Last updated: 5/12/2026
1. Introduction
Welcome to Vemsh ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our service.
2. Information We Collect
2.1 Information You Provide Directly
- Account registration information (name, email, phone number, business details)
- Booking and appointment information
- Payment and billing information
- Business profile information and preferences
- Customer communications and support inquiries
- Profile pictures and business photos
2.2 Information Collected Automatically
- Log data (IP address, browser type, pages visited, timestamps)
- Device information (device type, operating system, unique identifiers)
- Cookies and similar tracking technologies
- Location information (with your permission)
- Usage analytics and preferences
2.3 Third-Party Information
We may receive information about you from third parties, including payment processors, social media platforms, and business partners to enhance and personalize your experience.
3. How We Use Your Information
- Providing, maintaining, and improving our services
- Processing transactions and sending transaction confirmations
- Sending promotional communications and marketing materials
- Responding to your inquiries and customer support requests
- Monitoring and analyzing service usage patterns
- Detecting, preventing, and addressing fraud and security issues
- Personalizing your experience
- Complying with legal obligations
4. Information Sharing and Disclosure
4.1 Service Providers
We share information with third-party service providers who assist us in operating our website, conducting our business, and serving you (e.g., payment processors, hosting providers, analytics services).
4.2 Business Customers
Customer booking information may be shared with the business you've made a booking with to facilitate your appointment.
4.3 Legal Requirements
We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
4.4 Business Transfers
If we are involved in a merger, acquisition, or bankruptcy, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and obtain a copy of your personal data
- Right to correct or update inaccurate information
- Right to request deletion of your data
- Right to restrict processing of your information
- Right to data portability
- Right to withdraw consent
- Right to opt-out of marketing communications
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.
7. Cookies and Tracking Technology
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use both session-based and persistent cookies for functionality, analytics, and marketing purposes.
8. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's use of our service.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: